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Subscription

How To Manage Your Subscription Online

You can make a wide range of changes to your subscription within your online account, allowing you to enjoy the subscription plan's complete flexibility. Please see the below video for a guide on how to make changes to the following -.

How do I apply my Turmeric Tokens to my subscription?

We are delighted to see you have earned Turmeric Tokens! To redeem a reward against a subscription please log into your rewards account online. Under the section ‘Existing Subscriptions’ select the icon showing the amount you wish to redeem. The disc

I am running out of shots before my next order arrives, how do I get them sooner?

You can request for an immediate subscription order within your account online, so that your next subscription is processed immediately. Log into your The Turmeric Co. online account and:. - Select ‘Subscriptions’- Edit ‘Frequency of deliveries’- Sel

I am receiving more shots than I am using, what can I do?

If you are finding yourself with a surplus of shots, you can change the frequency of deliveries to suit your needs. You can also delay your next order charge to enable you to catch up. Just log into your, The Turmeric Co. Online account. - Select ‘Su

How do I change my contact information?

To change your contact information just log into your, The Turmeric Co. online account - Select ‘Billing information’- Edit your contact telephone number or email address within this tab.

How do I change the address on my subscription?

To change the address on your subscription, just log into your The Turmeric Co. online account - Select ‘View addresses’- Edit or add an address.

I cancelled my subscription. How do I reactivate this?

Welcome back. Reactivating a subscription is easy. Log into your The Turmeric Co. online account, select ‘Subscriptions’ and ‘Reactivate’ – simple!. You can then amend the subscription date, quantity, and frequency of the order as you require.

Can I change the flavour of shots?

Yes, we have three great products / flavours, offered individually or combined, and you can change your product of preference anytime. You can view these here. Log into your The Turmeric Co. online account. - Under 'Subscriptions’ select ‘Edit’ - Cli

What is the minimum subscription period?

We offer bi-weekly and monthly subscriptions. Our subscriptions are the most cost-effective way to purchase our range of products. Once subscribed you will receive your shots delivered free of charge, fortnightly or monthly, directly to your door, wi

I cancelled my subscription, but I have still received an order, why?

When you cancel your subscription, this will cancel all future orders, however, any orders which were already processed at the time of cancellation will still be delivered.If you have any queries, please contact us and we would be happy to assist you

How do I cancel my subscription?

We are sorry to see you go and if there is anything we could have done better please let us know.Please log into your The Turmeric Co. online account and select ´Subscriptions´ where you will be able to cancel your recurring order.

Can I add a subscription to my account for a friend/family member, but send this to a different address?

Yes. We love to hear that our customers are recommending us to friends and family. You can have several subscriptions under one account and send to various addresses. Please note you can only add one payment method per customer account.

You are running a flash sale and I am a subscriber, can I use the code against my subscription?

Thank you so much for being an incredible customer of The Turmeric Co. and we are delighted to have you as a part of our phenomenal fast-growing community, forward thinking around health and nutrition. Our subscription service is the most cost-effect

Can I pause the subscription?

Yes, you can pause a subscription at any time for as long as you need and as often as you require. Please follow the steps below:. • Login to your The Turmeric Co account here Select ‘Manage subscription’ and select the subscription that you wish to

I have more than one address. Can I move between them?

Yes, you can add more than one address to your subscription and manage your deliveries using your online account and following the steps below: Login to your The Turmeric Co. online account Select ‘Subscriptions’Select ‘Addresses’ and add/remove an a

Can I change the billing information on my account?

Yes, you can change your billing information by logging into your online account here and following the steps below:• Select ‘Subscriptions’• Select ‘Billing information’• Update billing information and hit the save button.Please note, if you have be

Can I change the frequency of my deliveries?

Yes, you can change the frequency of your deliveries to suit your needs at any time. Making changes is easy, login to your online subscription account by visiting this page and follow the steps below:. - Select the tab ‘subscriptions.’. - Select the

Can I change the number of shots I am receiving?

Yes, you have complete flexibility and can change the number of shots, the frequency of your deliveries or the flavour any time. Login to your online subscription account and follow the steps below: - Under the tab ‘subscriptions’ click the edit butt

I have set up a subscription unintentionally and do not want this. I just want one order.

When you cancel the subscription, this cancels all future orders, however, the initial order will still be dispatched. A monthly subscription is the most cost-effective way to purchase our products, with 10% OFF the purchase price and complete flexib