I have set up a subscription unintentionally and do not want this. I just want one order.Updated a month ago
If you’ve accidentally set up a subscription but only intended to make a one-time purchase, don’t worry — we’re here to help you manage this quickly and easily.
Log In to Your Account
Visit https://theturmeric.co/account/login and enter your email and password to sign in.Go to the Subscriptions Tab
Once logged in, click on the Subscriptions tab to view your active subscriptions.Manage Your Subscription
Click on Manage this subscription for the subscription you want to cancel.Cancel the Subscription
Scroll to the bottom of the page and click on Cancel Subscription.
Select a reason for cancellation and confirm.Keep Your One-Time Order
Cancelling your subscription will stop all future recurring orders, but your current order will still be processed and delivered as normal.
Important Notes:
You are in full control of your subscriptions and can cancel anytime through your account.
If you want to place a one-time purchase instead, simply browse the site and add your desired product(s) to the cart without selecting the “Subscribe & Save” option.
If you need assistance or have any questions, please contact our Customer Service team.
We appreciate your business and are happy to help you enjoy The Turmeric Co. products exactly how you want!