I have received the incorrect number of shots, what can I do?Updated a month ago

We're sorry to hear that your order wasn’t complete — we understand how important it is to receive everything you’ve paid for. At The Turmeric Co., we take great care to ensure accuracy, and we’re here to put things right.

Step 1: Double-Check the Delivery

Please take a moment to:

• Review the order confirmation email.

• Inspect the entire contents of the packaging, as shots may shift during transit.

• Confirm whether the box may have been tampered with or damaged in transit.

Step 2: Gather Information

To help us resolve the issue efficiently, please send us the following:

• Your order number

• A photo of the inside of the box including the packing slip (if included)

• A brief explanation of what’s missing

Step 3: Contact Our Customer Support Team

You can reach out by submitting a request via our contact form or by replying directly to your order confirmation email. Please include the above details so we can investigate quickly.

🔍What Happens Next?

Once we’ve reviewed your message and verified the discrepancy, we’ll either:

• Send out any missing items as soon as possible

• Offer an appropriate resolution based on the situation

Our team usually responds within 24 business hours, and we’ll do our best to get things sorted quickly.

Thank you for your understanding and support — and rest assured, we’ll make it right!