I have not received a confirmation email for an order I placed.Updated a month ago

We're sorry to hear you haven't received a confirmation email — we know how important it is to have peace of mind after placing an order.

✅ What You Should Expect

Once you complete your purchase with The Turmeric Co., a confirmation email is automatically sent to the email address you provided at checkout. This email includes:

• Your order number

• A summary of your purchase

🕒 Haven’t Received One?

If it’s been more than 30 minutes since placing your order and you still haven’t received your confirmation email, here are a few things to check:

1. Check your spam or junk folder - Sometimes our emails can be filtered out — please check all folders in your inbox.
2. Check for typos - There may have been a mistake in the email address entered at checkout. If you suspect this is the case, please contact our Customer Service Team so we can locate your order.
3. Did You Use a Different Email? If you have multiple email addresses, make sure you’re checking the one used to place the order.

🛠 Need Help?

If you've tried the steps above and still haven't received anything, reach out to our Customer Support Team. Please include:

💡 Tip: The more detail you provide, the faster we can assist!

We'll locate your order and ensure you receive all relevant information.

Thank you for shopping with The Turmeric Co. — we're here to help every step of the way!