I am having issues placing an order. What shall I do?Updated 8 hours ago

We're sorry to hear you're experiencing difficulties placing your order. We're here to help make the process as smooth as possible so you can enjoy your Turmeric Co. shots without delay.

✅ Common Troubleshooting Steps

Before reaching out, please try the following:

1. Clear Your Browser Cache
   Sometimes your browser may store outdated data. Try clearing your cache or using a private/incognito window.

2. Try a Different Browser or Device
   Switching to another browser (e.g., Chrome, Safari, Firefox) or device (mobile, tablet, or desktop) may resolve the issue.

3. Disable Pop-Up Blockers or Ad Blockers
   These may interfere with the checkout process.

4. Double-Check Payment Details
   Ensure all billing and payment information is entered correctly and matches your payment method.

💳 Payment Declined?

• Make sure your card is authorised for online and recurring payments.

• Try an alternative payment method such as another card PayPal, Apple Pay, or Google Pay.

• Contact your bank to check for any holds or restrictions.

📩 Still Having Trouble?

If you've tried the above and you're still experiencing issues, please reach out to our Customer Support Team for assistance.

👉 Visit our Contact Support page and submit a request.

Include as much detail as possible, such as:

• A description of the issue

• Screenshots (if applicable)

• The device and browser you're using

• Any error messages received

🕐 Response Time

Our support team aims to respond within 24 business hours. We’ll work quickly to resolve the issue and get your order placed.

Thank you for your patience and for choosing The Turmeric Co. We're committed to making your experience seamless and enjoyable.