How long does it take to receive a refund?Updated a month ago
At The Turmeric Co., we understand how important it is to know when to expect your refund. If a refund has been processed on our end, please allow 3–5 business days for the funds to be returned to your original payment method.
📩 Refund Confirmation
Once your refund has been approved and processed, you’ll receive a confirmation email notifying you that the transaction has been completed.
🕰 Typical Processing Times by Payment Method
Please note that the time it takes for the funds to appear in your account may vary depending on your financial institution:
Credit/Debit Cards: 3–5 business days
PayPal: Usually instant, but may take up to 48 hours
Apple Pay / Google Pay: 3–5 business days, depending on your bank
🔁 Refunds Go Back to the Original Payment Method
All refunds are issued to the original payment method used at the time of purchase. Unfortunately, we are unable to redirect refunds to an alternative account.
🛠 When to Contact Support
If you have not received your refund within 7 business days of your confirmation email:
- Check with your bank or card issuer – they may be holding the funds temporarily.
- Contact our Customer Support Team via the help centre if further assistance is needed.
✅ Need More Help?
Our friendly Customer Support Team is always here to help. If you have concerns about your refund or the status of your return, please Contact Us with your order number and details.
Thank you for your patience and for choosing The Turmeric Co.