My order has been delayed will the shots still be ok?Updated a month ago

If your order is within 7 days of dispatch: You can be confident that the shots are perfectly fine to consume. They are formulated to remain ambient (unrefrigerated) for up to 7 days from the date of dispatch. As long as they are placed in the fridge before the end of this period, they will retain their intended quality and effectiveness.

Once refrigerated, your shots will stay fresh until the best before date, which can be found clearly printed on top of the bottle cap.

If it has been more than 7 days since dispatch: Please get in touch with our customer service team as soon as possible so we can assist you further.

You can contact us by visiting our Contact Support Page and submitting a request. Please provide as much detail as possible so we can help you quickly and efficiently.

💡 Tip: If you're enquiring about an existing order, please include your order number in your message.

Our team aims to respond to all enquiries as quickly as possible, typically within 24 business hours.