These are not for me. Can I return them for a refund?Updated 11 hours ago
We take pride in delivering the freshest products directly to your door. To help you have the best shopping experience possible, we’ve outlined our returns and order amendment policies below.
🛒 Can I Return My Order?
Due to the fresh and perishable nature of our goods, we are unable to accept returns or issue refunds for any items once they have been dispatched. This ensures the quality, safety, and freshness of all our products.
If your order has already been dispatched, we kindly advise you to accept the delivery, as it cannot be recalled or returned.
⏰ Order Processing & Amendment Window
To give our customers flexibility, we allow changes to orders within a limited time frame:
Order Processing Time: Orders are processed within 24 hours of being placed.
Amendment Deadline: You can request changes to your order until 6:00 AM the day after the order has been processed.
If you need to make any changes, please get in touch with our Customer Service team as soon as possible. While we can’t guarantee changes once processing has begun, we’ll always do our best to help.
🤝 Need Help?
You can get in touch by visiting our Contact Support Page and submitting a request. Please provide as much detail as possible so we can assist you quickly and efficiently.
💡 Tip: If you're enquiring about an existing order, please include your order number in your message.
Our team aims to respond to all enquiries as quickly as possible, typically within 24 business hours.